You can book directly on our website by selecting your desired excursion, choosing the date, and completing the online payment. Once payment is confirmed, your booking is secured.
Yes, hotel pickup and drop-off are included for hotels located in central Hurghada.
For hotels in Makadi Bay, Sahl Hasheesh, Soma Bay, Safaga, or El Gouna, an additional transfer fee may apply.
Pickup times vary depending on the excursion and your hotel location.
The exact pickup time will be confirmed after booking, usually one day before the excursion.
Each excursion page clearly lists what is included and excluded.
Common inclusions may be:
Hotel transfer
Professional guide
Lunch (for full-day tours)
Snorkeling equipment (where applicable)
Yes, children are welcome on most excursions.
Child discounts may apply depending on age and the type of excursion. Please check the excursion details.
For some excursions (such as Cairo or Luxor), a valid passport or ID may be required. This will be mentioned in the excursion description.
Depending on the excursion, we recommend bringing:
Comfortable clothing
Sunscreen and sunglasses
Hat
Swimwear and towel (for sea trips)
Camera or phone
In case of unfavorable weather conditions, the excursion may be rescheduled or replaced with an alternative. Safety is always our priority.
Yes, cancellations are subject to our Cancellation and Refund Policy:
72 hours before the excursion → full refund
Less than 72 hours → non-refundable
Yes. All payments are processed through secure third-party payment providers.
We do not store or have access to your card details.
Yes, private tours and customized excursions are available upon request. Please contact us for details.
You can reach us via:
Email cameliatourshurghada@gmail.com
Phone or WhatsApp +40740776571
All contact details are available on our Contact page.
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